You said, we did 2024

(March 2024)" 

 “Where’s the prices ? - (Related to the following page - https://www.kirkleeslocaloffer.org.uk/information-and-advice/passes-and-cards/passes-cards-overview/ ) ”  

"There are some prices on this page, however these change regularly so the best option is to check the individual sites for up to date prices "

(April 2024)" 

 “The link to the Children With A Disability Service is not working”  

"We have edited the link on the page and ensured that the contact information is accurate "

(April 2024)" 

 “The email address for the Barnados Key Worker Service doesn't work”  

"We have checked the email address with the provider and confirmed it is working "

(May 2024)" 

 “Error in email address at top of page - D missing - says senact ”  

"The email address is correct, the service is called SENDACT but the email address is SENACT@kirklees.gov.uk, we know this is confusing, sorry!" "

(June 2024)" 

 “No email address available for CHSC Hub. People with severe dyslexia can't cope with the online contact forms and needs a paper trail too. You have made communicating LESS accessible”  

"We have passed this comment onto the managers of the Community Health and Social Care Hub (CHSC)"

(July 2024)" 

 “No planned activities at central stars . SEND kids needs planned activities so they can sit and enjoy and join in. Very disappointed and I won’t be sending my daughter again! ”  

"We have passed this comment onto the organisers of the Central Stars club"

(August 2024)" 

 “Has no real information about neurodiversity   

"We will review the information we have about Neurodiversity and make sure it is up to date with current information that is available"

(September 2024)" 

 “There is no news about how you are going to help and support families of pupils outside of the mainstream school system. We are the families who have the pupils who need the most help to find and access these services. I think it would be a good idea if we could have a parent support group working with the local offer team to explain to you what we need in the local area.”  

"We work very closely with PCAN to help understand the needs of families across Kirklees.  However, we are aware that we need to work with more support groups and are working with a wider range of support groups.  We are also happy to speak with individuals about what is missing in Kirklees for SEND young people, if you would like to discuss this then please contact LocalOffer@kirklees.gov.uk"

(October 2024)" 

 “There isn’t really anything about adults with autism and ADHD here.”  

"We do acknowledge that the information we have is a little unclear, we have one page about under 18 Autism and ADHD assessments and then one page about over 18 Autism and ADHD assessments, but these pages are not very clearly named.  We have changed the names of these pages to make it clear which page has information o-18's and which one is for 18+"

(December 2024)" 

 “ Irlen Syndrome is not a recognised condition, There is no mention here about making sure people are seen for thorough eye and vision assessments by registered optometrists. Irresponsible to give out this information”  

"We have removed the page about Irlen Syndrome until we have a review of this information"

(December 2024)" 

 “ The mapping tool to search for available activities was seen as easy to use and useful. Although, understanding the distance on the map was challenging, with young people using ‘time travelled’ as a way of contextualising locations, rather than miles/kilometres.”  

"We have contacted our web developers to see if we can develop the directory side of the site to show distance as well as time"