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Privacy Policy

This website is managed by a company called Public Consultancy Group (PCG), they have also got a privacy policy which explains how they manage your information.

Photographs, videos and comments will be stored securely on the PCG servers.  They need to be stored on these servers in order for them to be able to be published on the website.  The PCG servers are based in the UK in Liverpool and Slough.

The Privacy policy for PCG can be found by clicking on this link: PCG Privacy Policy

Kirklees Local Offer – How we use your personal information (privacy policy)

The Kirklees Local Offer is a website which has information and advice about support, services and activities children and young people with Special Educational Needs and Disabilities, the address is KirkleesLocalOffer.org.uk

The type information we collect, use, store and share.

  • Personal information, such as name, date of birth and contact details. We collect this information when we ask for your consent to use any photographs or videos that you might appear in.  We have a consent form we use to collect this information.  We may also collect this information if you contact us to make comments about the Local Offer.
  • Special information about you, such as gender, ethnicity and disability. We might collect this information when we you complete an anonymised survey on the Local Offer. We may also collect this information if you contact us to make comments about the Local Offer.
  • Photographs or videos of you. We will always ask for your consent to use images or photographs with you in them.
  • Things you like to do. This may be seen in photographs and videos of you, expressed in anonymised comments that we publish on the Local Offer or as part of an an anonymised (*) survey on the Local Offer. 
  • Personal views and opinions. This may be expressed in anonymised comments that we publish on the Local Offer or as part of an anonymised survey on the Local Offer.
  • Education, health and social care needs. This may be expressed in anonymised comments that we publish on the Local Offer or as part of an anonymised survey on the Local Offer.
  • Website use data and Local Offer search information. This includes anonymised Google analytic data, cookies and search information.
  • Contact details of school professionals (such as school Senco's and other school staff). This is so that school staff and other professionals can access additional services provided by the Local Offer.

* Anonymised means that we take out personal information such as name, date of birth, contact details and any information that could be used allow others to know who you are.

The Local Offer consent form can be downloaded in word format here: Local Offer word consent form.
You can also download this in PDF form here: Local Offer PDF consent form.

Completed forms can be sent to LocalOffer@kirklees.gov.uk or call us on 01484 416919 and we can arrange postage.

The reason we collect, use, store and share your information.

 We use this personal data to:

  • Make the Local Offer a good website that reflects the thoughts and feelings of people in Kirklees
  • Provide interesting content for the Local Offer
  • Find out what we could do better in Kirklees to provide better support for you
  • Help other people find information about support, services and things to do
  • Assess how good the support, services and activities are in Kirklees
  • Find out what you think about support, services and activities in Kirklees
  • To allow professionals to access services from the Local Offer (this only relates to professionals sharing their contact information)

With your written permission, we may share and use your photographs and videos in the following places:

  • The Kirklees Local Offer
  • Other departments in Kirklees Council
  • Social Media (via the Kirklees Council Facebook & Twitter pages)
  • Kirklees Council printed media (such as posters or flyers)
  • The Kirklees Council internal, secure internet (Intranet)
  • Newspapers

Please note, once a photo or video is published and in circulation (especially online) it may be copied and used by others. If you ask us not to use the photograph, film and words in future we will comply with your request and will do our best to stop others doing so, but we cannot guarantee this.

We may share your anonymised information (such as website data, comments, survey results) with the following services:

  • Other departments in Kirklees Council
  • NHS Clinical Commissioning Group (North and South Kirklees)
  • Kirklees Commissioning teams
  • Kirklees Adult Social Care teams
  • Kirklees Children’s Social Care teams
  • Kirklees Learning and Early Help teams
  • Department for Education
  • Social Media (remember, the information will be anonymised)

We share this anonymised information with the agencies named above. This is to help us:

  • Understand and think about the need for new services by building a better picture of the needs of children and young people with special educational needs and disabilities.
  • Help in the planning and development of services to support children and young people with special educational needs and disabilities and their families
  • To celebrate the good work that is happening in Kirklees

We do not share personal information about you with anyone else without consent unless the law and our policies allow us to do so.

The reasons we share your information:

With your consent, we share photos and videos with the places named above. This is in order to help us:

  • To celebrate the good work that is happening in Kirklees
  • Make the Local Offer a good website that reflects the thoughts and feelings of people in Kirklees
  • Provide interesting content for the Local Offer
  • Help other people find information about support, services and things to do
  • Allow you to express your voice on the Kirklees Local Offer
  • To allow professionals to access services from the Local Offer (this only relates to professionals sharing their contact information)

We do not share any personal information including photographs and videos about you with anyone else without consent unless the law allow us to do so.

You can contact the Kirklees Local Offfer at any point and ask us not to use your photograph, film or words for any new purposes.  You can email the data protection officer on DPO@kirklees.gov.uk or contact the Local Offer Team at LocalOffer@kirklees.gov.uk or call 01484 416919.

Please remember that once an article, photo or video is published and in circulation (especially online) it may be copied and used by others. If you ask us not to use the photograph, film and words in future we will comply with your request and will do our best to stop others doing so, but we cannot guarantee this.

How long we store your information for and where.

We will hold the information about you securely, and for no longer than reasonably necessary.

  • The information (such as comments, photos, videos) is held for 2 years. Those who have given us written consent to use their information will be approached towards the end of this period to ask whether they wish for their information to remain on the Kirklees Local Offer.
  • The information we store is held on the Kirklees Council secure servers.
  • Some information will be stored on the Public Consulting Group (PCG) secure servers. The privacy policy which explains how PCG manage your information can be found on the Local Offer Privacy Policy page.

The lawful basis on which we use this information

We collect and process information about you under Articles 6 (1)(a) and 9 (2)(a) of the General Data Protection Regulation (GDPR), meaning that we only do this with your consent.

If you would like further information about how we manage your data, please see the Kirklees Council privacy notice which can be found here, or by typing the following into an internet browser:

http://www.kirklees.gov.uk/beta/information-and-data/how-we-use-your-data.aspx

The information you choose to give us is through your consent, the delivery of the Local Offer website is using the lawful basis as described in the Children's and families act 2014 and the SEND Code of practice: 0-25 years.

If you would like further information about this privacy notice or if you have any worries or questions about how you information is handled, please contact the Local Offer on LocalOffer@kirklees.gov.uk or call 01484 416919.

 

Last updated: 11/08/2020