Accessibility Statement

Mental Health support in a crisis

There are a lot places that offer support for a child or young person who is having a mental health crisis and needs support straight away.  This page has links to all of the services in Kirklees which offer Mental Health support for young people in Kirklees.

Call 0800 183 0558

There is a 24 hour mental health helpline for anyone registered with a GP in Barnsley, Calderdale, Kirklees and Wakefield. The service supports people who are:

  • At risk of developing mental health problems
  • Diagnosed with common mental health problems
  • Accessing mental health support
  • Experiencing mental health distress
  • Seeking information, advice and support


Night Owls Night OWLS is a confidential support line for children, young people, their parents and carers who live in Bradford, Leeds, Calderdale, Kirklees and Wakefield.   This support is a night time service and runs from 8pm to 8am.  Call 0800 148 8244 or text 07984376950 or make contact via the Night Owls webpage (opens link in new window) which has an online chat facility.

HopelineUK is a a free confidential suicide prevention helpline.  If you are having thoughts of suicide or are concerned for a young person who might be you can contact HOPELINEUK for confidential support and practical advice.  More information can be found on the Hopeline UK webpage (opens in new window)

Call: 0800 068 4141
Text: 07860039967


The first point of contact for anybody who is concerned about their health is their own GP. The majority of people who use our services are referred to us by their GP.

Many of the Trust’s services are classed as ‘secondary care’ which means people have been referred to us from primary care (that is the first point of contact you have with the NHS when you have a health problem).

Many people’s health problems can be treated by their GP or at a primary care level, but secondary care services help those people with more severe health problems or those who need more in-depth support.

What to do in an emergency

If you are already using Trust services, and your condition deteriorates or you have any concerns, contact your care coordinator.

At some point, most people will need to get help because of an accident or a medical emergency.

Planning ahead and understanding what your options are in an emergency will help you get the best care as quickly as possible.

Your options in an emergency include:

Calling 999

Only dial 999 in a critical or life-threatening situation, for example, if someone has:

  • loss of consciousness
  • acute confused state and fits that are not stopping
  • persistent, severe chest pain
  • breathing difficulties
  • severe bleeding that can’t be stopped

GP surgery

For illnesses that are not life-threatening, contact your GP surgery. Outside of normal surgery hours, you can still phone your GP, but you will usually be directed to an out-of-hours service.

Read more about what to do in an emergency on the NHS Choices website.

In Kirklees 24/7 open access to our mental health services:

Children and young people (CAMHS) 0300 304 5555

Adults (aged 18-65) – 01924 316830

Older adults – 0300 304 5555

People with a learning disability – 01924 316714

If you are looking for support or advice or have an emotional issue you’d like to talk through, you may find one of these helpline numbers useful. also has a full list of mental health helplines too.

All links open in a new window.


Confidential and non-judgemental emotional support whenever you need someone to talk to. Available 24 hours a day, every day of the year.



SANEline is an out-of-hours telephone helpline offering practical information, crisis care and emotional support to anybody affected by mental health problems.  They also provide a free text-based support service called Textcare. Available between 4.30pm – 10.30pm each evening, every day of the year.



Rethink is the largest severe mental illness charity in the UK and their information and advice service can be contacted on 0845 456 0455. The advise service offers practical help on a wide range of mental health issues. They can be contacted from 9.30am – 4pm from Monday to Friday.


Mencap Learning Disability 

The helpline provides information and advice on learning disability issues to callers including people with learning disabilities, their families and carers, and professionals.



The FRANK campaign helpline provides information and advice about drugs and information on local services. The service can take calls in over 120 languages via a three-way call with a translator. Available 24 hours a day, 7 days a week.



Drinkline is a national alcohol helpline providing confidential counselling, support, advice and information. The free helpline is available on weekdays from 9am – 8pm and on weekends from 11am – 4pm.


  • Telephone: 0300 123 1110

Beat (Eating Disorders)

Beat is the UK’s eating disorder charity for people with eating disorders and their families. Beat provides helplines for adults and young people, online support and a UK-wide network of self-help groups to help people beat their eating disorder. The Helplines are open 365 days a year from 12pm – 8pm on weekdays and 4pm – 8pm on weekends and bank holidays.


Last updated: 12/11/2021

Useful links

Kirklees Keep In Mind


NHS 24/7 Mental Health Support

Mental Health Support in a crisis