Covid-19 information

Latest Covid-19 information

Accessibility
Text size:

Job Seekers Allowance (JSA)

You can apply for Jobseeker’s Allowance (JSA) to help you when you look for work.

There are 3 different types of JSA, please visit Gov.uk for information on each of them and your eligibility to claim:

  • ‘new style’ JSA
  • contribution-based JSA
  • income-based JSA

Which types you can get depends on your circumstances.

(all links open in new window)

Each year all benefits are subject to uprating in April, this means the amounts paid are increased.  Please check Gov.uk

There’s a maximum amount you can get - but how much you’re entitled to depends on things like your age, income and savings.

Use a benefits calculator to check how much JSA you can get, and how your other benefits will be affected.

Payments are usually made every 2 weeks.

All benefits, pensions and allowances are usually paid into your bank, building society or credit union account.

If your income-based JSA claim is ending because you’re making a new claim for Universal Credit, you’ll automatically continue to get the amount of JSA you currently receive, as long as you’re still eligible. You’ll normally get this for 2 weeks, starting from the date of your new claim.

Apply for 'new style' JSA online

If you cannot apply online or you’re aged 16 -17  please contact Jobcentre Plus.

Applying for contribution or income-based JSA please call Jobcentre Plus

Jobcentre Plus

Telephone: 0800 055 6688
Textphone: 0800 023 4888

Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 055 6688

Video relay service for British Sign Language (BSL) users
Monday to Friday, 8am to 6pm

Last updated: 11/08/2020