Accessibility Statement

Community Health and Social Care Hub

PO Box 1720, Huddersfield, HD1 9EL

All about us

The Community Health and Social Care Hub (formerly known as Gateway to Care) is the contact for anyone that would like further information or advice on adult social care and support services available in Kirklees.

How to contact adult social care services

When we speak to you, we will ask questions about the person who needs support - whether it's you or someone else.

We'll ask the following details for the person needing support:

  • name
  • date of birth
  • address
  • doctor's contact details
  • next of kin contact details
  • accessibility needs, if they have any.

We may also ask:

  • what has changed
  • what a typical day looks like
  • who is around to help, such as friends, family members and neighbours
  • what you are hoping to get from us.

You can contact us about yourself or someone can contact us on your behalf (if you have given your consent for them to do so). These may be friends, family members or health profession.

What happens after you contact us?

Depending on the information you provide, we'll either:

  • give you information and advice regarding local support and services
  • redirect you to a more appropriate source to deal with your request, if we are not able to help
  • refer you to the appropriate team or arrange an appointment for a practitioner in the team to find out more about your situation
  • We may also make a referral for a needs assessment

More informaiton about the Community Health and Social Care hub can be found on their webpage:

Contact adult social care services | Kirklees Council (opens link in new window)

Who is this service for?

Adults 18+

How to access what we do

  •  0300 304 5555
  • Opening times
  • Monday to Thursday 8am-5pm Friday 8am-4.45pm
  • After 5pm (4.45 on a Friday) - If your call is Urgent you can telephone  01484 414933 as all calls are diverted to our Emergency Duty Team
Edit this entry